We cannot replace a missing order that has been sent by first class post until 21 working days (UK) 28 working days (rest of world) after the invoice date. If you need to receive your order quickly, we recommend you use the Courier option at £7.50.
FREEPOST to UK Mainland only when you place an order over £30, please note this does NOT include the following heavy items:
- Active Life - OxyPlus - Organic Minerals - Sprouted Wheat Bread - Hemp Oil - Udo'scapsules - Large Ancient Minerals Magnesium products
Please e-mail for shipping charge, note that if you do purchase the above items and have not included the shipping charge, the item will not be sent out, until the relevant charges have been paid.
UK Shipping:
All orders placed before 1pm will normally be dispatched on the same day. First Class delivery with Royal Mail for orders under 2kg or with Courier over 2kg:
- All parcels below 2kg will be charged £2.50 (sent at your own risk - we can only replace a missing order 28 working days (UK) 21 working days (rest of world) after the invoice date)
- All parcels over 2kg will be charged £7.50
European Shipping including Irish Republic:
All orders placed before 1pm (GMT) will normally be dispatched on the same day, via Airsure (only applicable to specific countries listed below) or International Signed For for parcels less than2kg:
All parcels will be charged postage+packing at cost
US Shipping:
All US customers must go to our USA website www.goodhealthusa.com to place an order
Rest of the World:
All orders placed before 1pm (GMT) will normally be dispatched on the same day, via Airsure (only applicable to specific countries listed below ) or International Signed For for parcels less than 2kg:
- All parcels up to 5kg will be charged postage+packing at cost - All parcels 5kg+ will be charged postage+packing at cost
Refund / Cancellation Policies
Please be advised, a 20% re-stocking fee applies to any merchandise returned. Credit can only be issued for unopened, sealed product, returned within 90 days of purchase. You must call 1-800-455-9155 to advise us of the reason for your return. Please be sure to have your order number when you call.
Credit is issued in the form of a check or Credit to your credit card account, within 7 days following receipt of the product at our facility.
